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A program manager learns that their company's organizational strategy has changed This change impacts one component project of a program misaligning it with both the program objectives and the new organizational strategy This component project, however, is already 90 percent complete.
What should the program manager do next?
An IT-related program has a critical team in a region experiencing a crisis. Due to uncertainty about the region's changing environment a company's senior leadership asks the program manager to decrease dependencies on the critical team that should the program manager do to mitigate the Impacts of this request?
What would prevent a program manager from completing program closure once a program has been completed?
Identify the fibers below as either single mode (SM) or multi-mode (MM) by dragging the appropriate term into each oval.
Which type of scheduling chart utilizes predecessor and successor relationships when identifying tasks?
Which of the following serves as a guiding principle for a program manager when preparing a program work breakdown structure?
The MINIMUM required for backbone floor to floor pathways is five (5) sleeves each being 103 mm (four trade size) in diameter What increase in usable floor space should another 103 mm (four trade size) sleeve be added?
What is the air change requirement for a tunnel of 610 m (2000 ft) long with a diameter of 3.4 m (11 ft)?
When designing cable tray pathways under an access floor, what is the MINIMUM free space that should exist between the top of the cable tray side rails and the underside of the stringers?
The new performance financial system is delivered lo all business entities on time following a one-year implementation program After six months of utilization the global finance department one of the main beneficiaries of the program, determines that quality and level of granularity of the financial data is not sufficient for them to analyze the key performance indicators (KPIs) defined Additionally, the global finance department is missing the analytical tools required to understand the causes of discrepancies
To address these shortcomings the global finance department submits a request for a follow-up initiative through the process defined by which of the following documents?
A global communications company's cloud-based platform will host its video network using both on - and off-shore learns. The program management office (PMO) assigns a program manager with little experience executing global initiatives.
What should the program manager do to resolve competing resource needs within components that could impact the entire program's overall delivery date?
External resources are required for a program. The program manager receives bids from multiple vendors and presents the top vendor to the program governance board. One program governance board member asks the program manager to select a vendor that was dismissed early in the selection process because they were not on the approved vendor list The program manager learns that this program governance board member has a personal connection to this vendor
What should the program manager do?
A request for proposal (RFP) yields a bid with a better delivery schedule and a lower cost, but originates from a vendor not on the prequalified vendor list During the final review of the RFPs the program manager is informed that the new bidder is a relative of the project manager. Although the bid meets all company policies, the program manager is concerned about a conflict of interest.
What should the program manager do?
In a RFI, an ICT distribution designer instructs the contractor to test all the fibers In a PON Installation. Which of the following testing requirements does the designer include?
A program to implement a new payroll processing system at a healthcare company is nearing completion and is under budget. What should the program manager do next?
Which two of the following are ADVANTAGES of underground conduit systems? (Select two options.)
An ICT distribution designer is reviewing a client's site information (spaces and pathways) to determine network technology and equipment selection. This is referred to as a___________design process
A biometrics firm has a facial recognition program with multiple components and project managers The project manager from the mobile device division escalates a vendor-related risk to the program manager After assessing the risk, the program manager determines that this risk may impact other projects within the program. However, this risk has a low degree of Impact and probability of occurring
What should the program manager do first?
An insurance company launches a program to consolidate the multiple systems used by its agents This program will benefit stakeholders by offering efficient policy administration processes, improved customer service and the ability to grow market share However, since the new program will also introduce new policies and pricing controls, some stakeholders are opposed to its implementation
To obtain consensus among stakeholders, what should the program manager do?
A new component project is approved by the program governance board. The funding for this component project will be provided by an organization different from the organization funding the program
Would this be an acceptable funding arrangement?
An Ethernet passive optical network (EPON) uses an aggregation device called an optical line terminal (OLT). An OLT can support a MINIMUM of______subscribers per port using a passive optical splitter
Company A acquires company B. which leads to a two-year program lo integrate the processes and systems Company B uses a different project management process, and the company's staff is unhappy about the acquisition As a result company B's project team fails to provide status and cost data in a format that conforms to the program standards.
What should the program manager do first?
A program manager for an electronic gaming manufacturer is managing a new virtual reality program. An international trade agreement in the final stages of renegotiation will reduce supply-chain costs and delivery intervals A materials supplier informs the program manager that when this agreement is finalized, it will shorten the products delivery time.
What should the program manager update first?
Which two of the following items should be considered for inclusion in a comprehensive working outline of a SoW? (Select two options.)
When considering pathway types, the ICT distribution designer should consider the applicable MICE factors as defined in TIA 568 for structured cabling systems and components MICE 3 relates to
A program manager has four projects pending approval Senior management asks the program manager to identity a project for potential elimination based on the return on investment. The program manager has the following information to guide and support the decision.
Which project should the program manager select to be cancelled?
A large program consists of several component projects and six project managers. The program governance board requests that all components within the program undergo user acceptance testing before being released to the production environment
Where should the program manager document this?
Company A recently signed a contract with a strategic business partner, Company B, to jointly roll out a new technology Company B is excited about the joint marketing opportunity Company A's component Quality Assurance team has expressed concerns to you the program manager, Ural the product is being rolled out prematurely and has identified potential issues with backend support systems. QA, however, assures you that a manual work around is possible, but not ideal Company B requests an enhancement to the new product. In a meeting with Company B, you determine that additional funding will be required and resources allocated and scheduled
What is your MOST appropriate next step?
A system integration approach of a BAS on to a LAN can usually reduce the cost of cabling-related changes by
The program manager must define the program and understand the organization's target market and customer needs. What should the program manager do first?
During bidding the ICT distribution designer should review the bid responses for compliance and completeness. Afterwards, the designer should report the findings and recommendations to the
A program manager is responsible for constructing a USS50 million building Management suggests it will take three years to complete The program manager can select a design-build option to optimize the construction schedule to 1 5 years However heavy demand for steel is causing price increases and delivery delays. II this trend continues, it could take as long as 4.5 years to complete construction. You learn that a new technology can yield a definitive delivery schedule of 1 25 years
What is the expected time of delivery?
For a cost estimate, an ICT distribution designer should produce a document listing each task with a cost placed beside them. The type of document used is a
Communicating a project's design and technical specifications to the client and stakeholders is part of the ___________of the project.
A three-year program using vendor contracts, incorporating related projects, and each with specific stakeholders is coming to an end What should be completed first to close all appropriate contracts?
The ICT distribution designer is hired to design a Telecommunications Room on the third floor of a building. The size of the floor is 20 m by 26 m (92 x 85 It). What is to be the MINIMUM size of the TR?
A program experiences issues during execution. The stakeholders are concerned and the program manager feels pressure to act on these issues.
What tool should be used to trigger a planned response when receiving lower than expected results'?
Key performance indicators
B. Benefits management plan
C. Communications management plan
D. Ishikawa diagram
The program manager defines the program objectives, requirements and develops a high-level road map. To ensure program alignment with the enterprise strategic plan the program manager should work with which of the following?
What actions are taken in the process of developing and maintaining a program risk register?
A regional finance program is impacted by a new currency regulation issued by a country in the region. The new regulation requires changes to the financial statements of that country's branches by the end of the fiscal year Failing to comply with the regulation may result in fines and/or closure of the branches. A branch general manager immediately meets with the program manager to select and secure a local fiscal expert to support the regulation as these types of resources are in high demand. There is a high risk that the changes will not be completed on time if the resource is not secured
What should the program manager do to address the risk?
A program manager needs to establish direction and identity the essential aspects of a program. In addition, they must ensure that the context and framework of the program are properly defined assessed and documented
Which document will be created to support this activity?
When planning a telecommunication termination area, what is the estimated space needed to terminate 144 strands of optical fiber?
A program manager is working on benefits. The program team created and updated a benefits register earlier in the program. The benefits register should include which of the following?
Which of the following is a common application for exothermic welding of earthing (grounding) and bonding conductors?
When designing an underground conduit system, a single bend should be NO MORE THAN ________ degrees.
A component project manager escalates an issue regarding a key stakeholder to the program manager. The key stakeholder does not respond to emails or phone calls and the project manager believes this key stakeholder is exhibiting a negative attitude toward the work. The key stakeholder has a significant influence over the component project which could impact other components if delays occur. The program manager's attempts to reach the stakeholder via email also fail.
What should the program manager do next?
Throughout a multiyear program, component projects are transitioned to the customer. During the project acceptance phase, a potential risk is identified and brought to the program team's attention.
What should be done with the identified potential risk?
In preparation for the development and submission of the program master schedule to a client, the program manager meets with (he component project manager and master program scheduler to discuss the work breakdown structure (WBS) During the meeting, the master scheduler indicates that the master program schedule should include which of the following?
What should a program manager do to ensure that the program meets the organization's strategic goals?
An RFQ usually provides more detail than RFP in selection material such as
A program manager takes over a global program from another program manager. Upon arriving on-site, the program manager immediately sees that stakeholders are upset because of a lack of updates and communications about the program.
What should the program manager do first?
What's the MINIMUM depth of a trench from top of the cable/conduit to final grade? (Select two options.)
An organization requests that a junior project manager, with no previous experience or training in the industry take over a complex program component. The program component involves senior subject matter experts and has dependencies with other large projects to deliver key benefits to the organization.
How should the junior project manager respond to this request?
The program manager has a global program with live component projects. The program sponsor wants the management plans, processes/procedures and technology to be uniform across the program. The requirements will create issues and result in increased costs. The program sponsor is new and has imposed these new requirements six months into a three-year program.
What should the program manager do next?
The chief executive officer (CEO) informs the program manager that the delivery dale for protect A must be compressed by two months to accommodate market needs Project A relies upon deliverables from projects B and C.
Which of the following should the program manager do first?
After meeting with the program sponsor and stakeholders, the program manager is asked by the sponsor to accelerate the program to replace two legacy financial systems. The legacy systems are at risk of premature failure.
What should the program manager do next?
When estimating an ICT distribution designer project timeline schedule based on the scope of work which two scheduling methods use network diagrams lo integrate logical activities and identify critical paths on the project? (Select two options.)
The above performance report shows the earned value (EV) analysis for a program The program director performs a high-level analysis and must present a summary narrative to the steering committee
What do the current findings show?
In new construction, what is the percentage of pay phones that must be equipped with volume controls?
A program is midway through the program delivery phase when a key stakeholder asks if the program is meeting its defined objectives.
How should the program manager demonstrate the program's progress"?
When designing horizontal pathways, the ICT distribution designer should consider the design's ability to (Select two options.)
The program manager compiles a program performance report for review by the program governance board. The performance report indicates that the scope, quality and schedule objectives have been me, but costs and resource utilization are higher than expected The program can no longer deliver the planned return-on-investment within an acceptable level and the intended benefits have not yet been realized
After further analysis of the performance indicators the program manager should do which of the following*?
The program manager completed the program's benefits analysis and planning activities. What will this ensure tor the program?
Which of the following transmitter light sources has a MINIMUM bandwidth of 4700 MHz/km (EMB) at 850 nm">
The program manager takes over a poorly performing program After a review of the documentation and interviews with the program sponsor, stakeholders and program constituents, the program manager realizes that the program is not aligned with the corporate/organizational goals. The program manager must realign the constituent protects and components to meet the program's needs
What action should the program manager take to realign the program?
What is the PRIMARY reason for considering a physical ting topology for connecting outlying buildings?
What is the OPTIMAL lime in the construction process for ICT submittals to be reviewed by the ICT distribution designer?
Which two of the following documents MUST be submitted by the communication's project contractor for review and approval? {Select two options.)
Which of the following terms is often used to describe two parallel paths that have identical conductive terminations to two separate grounding reference points?
Which two of the following are included in the ICT distribution designer's role of vendor and contractor coordination'? (Select two options.)
A new program is comprised of four component projects. The program manager must assign project managers to each of the tour projects. There are eight potential project managers to consider. What should the program manager do before assigning the project managers?
In the last year, all program phase gate reviews received excellent feedback and exceeded stakeholder expectations recently, the customer decides that there is no need to continue phase gate reviews.
What should the program manager do next?
A program manager is concerned because several change requests in a component project are causing delays to the program's work package milestones. There are insufficient skilled resources within the component project to complete both the change requests and the milestone tasks.
What should the program manager do next to address this risk?
AI the beginning of the second year of a five-year strategic cycle, the program management team attends a checkpoint session to review the state of the company's strategy During the previous year, the company needed to comply with new government regulations that impacted this strategy.
Based on this information, what should the program manager do?
Which of the following two items are examples of items associated with a submittal? (Select two options.)
A program manager is concerned that a program will be unable to achieve its intended benefits. How should the program manager handle this concern?