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Cost of downtime is the total amount of money lost due to a data centre outage or disruption. It can be classified into two categories: direct and indirect. Direct costs are the immediate and measurable expenses incurred during or after an outage, such as lost revenue, lost productivity, recovery costs, compensation costs, penalties, etc. Indirect costs are the long-term and intangible impacts of an outage, such as reputation damage, customer dissatisfaction, loss of market share, legal liabilities, etc. Both direct and indirect costs can vary depending on the type, duration, and severity of the outage, as well as the industry, size, and location of the data centre.

References:

•EPI Data Centre Training Framework1

•EPI Data Centre Competence Framework2

•Understanding the Cost of Data Center Downtime3

•Uptime Institute’s 2022 Outage Analysis Finds Downtime Costs and Consequences Worsening

•[INFOGRAPHIC] The Cost of Downtime: 21 Stats You Need to Know

Glass door racks are a type of rack that have solid glass front doors and rear door heat exchangers (RDHx). RDHx are devices that use facility coolant to absorb heat from the exhaust air of the IT equipment and return cool air to the room. RDHx can be either passive or active, depending on the fan configuration. In general, IT hardware within the rack is air-cooled and the door heat exchanger uses facility coolant to absorb heat from exhaust air to return air to the facility at or near inlet air temperature to the rack. This rear door heat exchanger can either be a passive or active solution. When dealing with glass door racks, cool air is injected into the rack from the rear door in a downflow direction. This means that the cool air flows from the top to the bottom of the rack, following the natural convection of the hot air rising. This way, the cool air can reach all the IT equipment in the rack and prevent hot spots or overheating.

References: [SOLVED] Rack - Solid or Mesh front door? - Data Center IT](https://community.spiceworks.com/topic/510677-rack-solid-or-mesh-front-door), ChilledDoor, Rear Door Heat Exchanger | Data Center Cooling, ACS Door Heat Exchanger Requirements for Open Rack.

A design consideration that should be implemented with an Inergen-based fire suppression system is to install pressure relief valves in the room that needs protection. Inergen is a clean agent fire suppression system that uses a mixture of inert gases (nitrogen, argon, and carbon dioxide) to displace the oxygen in the room and extinguish the fire. However, when Inergen is released into the room, it creates a sudden increase in pressure, which can damage the walls, doors, windows, and ceilings of the room. To prevent this, pressure relief valves are required to vent the excess pressure to the outside and maintain a safe pressure level inside the room. Pressure relief valves should be designed and installed in accordance with the relevant standards and codes, such as NFPA 2001 and ISO 14520.

References:

1: CDCP Preparation Guide, page 24, section 2.4.3 2: Data Center Fire Suppression Systems Bring Unexpected Risk3, page 1, section 1 4: Inergen from Fire Eater - CSC Datacenter5, page 1, section 1 6: Inergen Fire Suppression System7, page 1, section 1

Class D fires involve combustible metals or combustible metal alloys such as magnesium, sodium and potassium. These metals can react violently with water, air, or other chemicals, and require special extinguishing agents1

References: 1: EPI Data Centre Professional (CDCP®) Reference Materials, page 16.

Escape route signage should be placed at every door providing a pathway to the exit or the assembly area, according to the CDCP Preparation Guide1 and the EU Safety/Health Signs Directive2. Escape route signage is used to guide the occupants of the data centre fromwherever they are in the building, via a place of relative safety (the escape route), to the place of ultimate safety (the assembly area). Escape route signage should not be limited to only emergency escape doors or the main entrance of the data centre building, as these may not be accessible or visible from all locations. Escape route signage should also not include doors that do not lead to the exit or the assembly area, such as riser doors, doors of storage closets, or doors of other rooms, as these may confuse or mislead the occupants. Escape route signage should be placed at every door that provides a pathway to the exit or the assembly area, and should indicate the direction and distance of the escape route using pictograms, arrows, and words. Escape route signage should also be designed and installed in accordance with the relevant standards and codes, such as BS 5499 and ISO 7010.

References:

1: CDCP Preparation Guide, page 24, section 2.4.3 2: EU Safety/Health Signs Directive3, page 1, section 1